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Here’s the verified information on Uhelp 3.1.2 – Helpdesk Support Ticketing System, based on official changelog data available via authorized vendor sources:
🗓 Version 3.1.2 — Official Release (June 28, 2023)
From the official Uhelp changelog, version 3.1.2 was released on June 28, 2023uhelp.spruko.com+9jamesrmoro.me+9WeaDown+9. No specific feature notes are provided in public changelog entries for this version beyond its publication datejamesrmoro.mevarascript.com.
🔄 Adjacent Versions and Timeline
Based on changelog listings:
| Version | Release Date | Notes |
|---|---|---|
| 3.1.2 | June 28, 2023 | Core update in 3.1.x series |
| 3.1.1 | March 29, 2023 | Minor maintenance update |
| 3.1.0 | March 18, 2023 | Initial 3.1 series release |
| 3.0.0 | February 3, 2023 | Major 3.x launch |
| Earlier | 2022 | Versions 1.x and 2.x |
📦 Feature Overview of Uhelp
Uhelp is a Laravel-based ticketing system geared toward helpdesk and support workflows. Core capabilities include:
- Multi-role user management (agents, customers, superadmins)
- Custom fields, business hours, and email-to-ticket automation
- Knowledge base, ticket categories, priority settings, timeline history
- Support for social and Envato login, multi-language/RTL, file uploads, analytics
- Notifications, announcement broadcasting, self‑assign and project ticket grouping
- Agent privacy controls, custom CSS/JS injection, rate limiting, and captcha securityvarascript.com+10WeaDown+10up4vn.com+10Graphicfort
✅ Why Version 3.1.2 Matters
- It is an official public release—not dependent on nulled or third-party sources.
- If you’re using Uhelp in production, version 3.1.2 ensures compliance with vendor-based versioning and licensing.
- Later major releases, such as v3.x updates and v4.0 (April 2024), introduce significant new features like live chat and social login enhancementsup4vn.com+1.
⚙️ Upgrade Recommendations
- To benefit from advanced capabilities—like live chat, Microsoft login, SMS/Twilio integration, and more UI/security enhancements—consider upgrading to v4.0 or newerGraphicfortGraphicfort.
- Ensure your server is running PHP 8.0 or higher—required for 3.x and later releasesjamesrmoro.meGraphicfort.
- Backup your database and project code before upgrading, ideally using a staging environment.
- Carefully follow the vendor’s installation/update instructions to avoid overwriting custom files or license keys.
🛠 Need Help With:
- Verifying your current Uhelp version and parsing changelog details
- Migrating from 3.1.2 to 4.0+
- Configuring live chat, Twilio SMS, or new social login/auth flows
- Restoring custom settings post-update (themes, language settings, custom CSS)
Feel free to share what features you’re aiming to leverage—I’d be glad to guide you safely through upgrades or setup!
